Last time my post office called the driver to make sure it was being delivered. "On the eBay Print Label screen it says "USPS is experiencing significant delays across their delivery network. They've already done everything they could to insure delivery. Why does anyone pay for tracking??? Here's why your mail and packages are a no-show or delivered late Customers experiencing mail delivery issues can connect with our customer service representatives by calling 1-800-ASK-USPS … Must be all those vibes I have been sending out. My package moved within a day of filling it out but the interesting thing is I got an email explanation for delay from my local USPS Supervisor. I don’t live in a building with a front desk or mail room and no package was left. I guess they are making sure you are getting your money's worth, "shipping".... My package arrived today! If you ship to international buyers directly (not using eBay’s Global Shipping Program), you can select the eBay international standard delivery option as an economical choice to deliver your product. The usps employee scanned the wrong address when delivered the package. I got no package. @fadule8 what happened with your package? There may be occasions where a mail … They only called you back because there was an update. I bought something on eBay like 3 weeks ago. To know this, just visit the main site of USPS and start tracking your package. I really do wonder if my inquiring made things get moving? USPS online says the package was delivered when it actually never was! I live in an apartment where they have a key to all the resident mailboxes. The carrier has not yet come to pick it up. Further, the tracking was showing 'out for delivery' until ~3pm local. USPS. “Lost packages are not the issue. Hi. I will keep you posted. '&charset='+document.characterSet : '')); One mailed early December, one early January. Tracking (USPS) is scanned as delivered on 2/14. var m3_u = (location.protocol=='https:'? var m3_r = Math.floor(Math.random()*99999999999); I usually just hope it starts moving. A reader explained what he is seeing on his eBay shipping page: "AFTER we've all setup USPS selections/rates (as recommended/pushed by eBay), after the sale is made, and we go to buy the shipping label. Virtually certain it was delivered to wrong address. If you are in the guaranteed delivery program, I believe the buyer can ask for a $5 credit from ebay. If the USPS tracking system shows that your package has been delivered but you haven’t actually received it, you can file a help request form here. Maybe it's just putting that query out there into the universe. Hello, I asked an eBay seller for permission to return item before it was delivered to me. WHAT!! According to eBay rules, you are entitled to a refund or replacement item from the seller unless they have tracking information that confirms the package was delivered. Ugh. Carrier only has to scan one form that may contain info on 50 packages. var m3_u = (location.protocol=='https:'? Hi guys and gals, So this is not the first time it’s happened to me but i had an order where the tracking information on a USPS Priority mail package said “In Transit, Delayed” and was 2-3 weeks late. I tried the form it will only allow US addresses. So I bought a kick for my Vdrum setup on Ebay. We recommend that you don't extend your handling time. The address is also a neighboring state so not too far. Package had tracking. So, eBay is suggesting to sellers, after they've charged the lower/lowest USPS rate, to spend OUR money, and choose more expensive alternative shipping "to improve the buying experience."". Your package is most likely in a Parcel Locker box in a cluster mailbox. A customer placed an order on May 10 and I shipped it out on May 11. Great proactive advice! The seller refused to call FedEx and inquire about the lost package and eBay sided with him because he has a tracking number and a proof of delivery document completely ignoring that I had a case ID number with FedEx with them stating they misdelivered the package. If the package is still nowhere to be found, it’s possible that it was erroneously marked as delivered by USPS. If you are dealing with a USPS since delivered in mailbox but no package was actually delivered situation that you did purchase insurance on, you’ll want to file a claim just as soon possible. WTF?! My eBay packages are not being scanned at the Wilkes-Barre Pennsylvania post office so there’s no tracking information and my customers are writing me every day wondering what’s going on. Our extended estimates should give you enough buffer, and additional handling days could lead to the appearance of your items shipping slower than they actually are. You can take the package to any USPS drop off location, or arrange a regular USPS package pickup. My post office can't open an inquiry until 30 days has past. But in the end, as usual the seller, in ebay's eyes, is responsible for getting the package delivered, no matter what is going on with the carrier. I shipped a package out four days ago via USPS First Class. TIA ETA: My postman never comes that early, and I did get a soft package in my mailbox today, … My address on ebay is correct, as is the address on Paypal. Then it takes a few days to get it. Filling out a lost/stolen package claim also works like magic. USPS scanning has been terrible lately. Seller Ponders USPS Claims for Delayed Deliveries: by: zeek6228 : Sat Jan 2 08:49:10 2021: If eBay decides an INR case in the buyers favor the buyer gets to keep the item for free, you get to pay for it and of course the insurance claim is denied because the package was delivered. [CDATA[ For international shipments, if tracking on the item shows movement within the past 10 calendar days and the parcel is in the destination country, eBay will keep the request open for 10 more days from the time the buyer asked eBay to step in to allow additional time for the item to be delivered. I was home all day and no package was delivered. And then you will have to transfer the tracking info back to eBay. Never helpful. I had one that slipped down next to the seat in the USPS truck. He opened a case with eBay. Sellers are also discussing the longer delivery estimates eBay is showing to shoppers - and they are divided about the wisdom of this move and the potential impact to their sales and potential customer claims. I ask because in the past, it usually shows the expected delivery date within 3 days after the package has been in transit. document.write ("'><\/scr"+"ipt>"); Try this! Go to Tracking. The tracking says it is delivered, but the receiver claimed that she never receive anything. The seller included a screenshot of the message displayed on his shipping-label page: A seller on an industry board also wrote about the problem, saying he saw a "warning" at the top of the page when buying USPS shipping labels and asking him to please find another way of shipment. You can enter 35 tracking number maximum, separated by a comma. Porch Pirates are Real. At my wits end. Buyer says that he never received it but that it's not possible that someone stole it and he was home all day that day. The post office called me and said 'we don't know where it is, the tracking seems wrong, but it will probably show up in a day or two'. I will be filing a claim with the USPS as this is showing DELIVERED to the correct address but you are saying it was not delivered. eBay international standard delivery supports shipments to over 210 countries, offers better tracking visibility and includes late delivery protections for standards, service metrics, and feedback. The first time the package arrived over a month late. Had there not been an update, they would not of been able to tell you anything. if (document.context) document.write ("&context=" + escape(document.context)); USPS tracking shows that yesterday all the 3 were delivered into the parcel locker. haha....you must have telepathic super frequency signals! 30 days later tracking shows ‘in transit to sender’ but still no delivery info. Usps tracking is unreliable.USPS does not scan all packages upon acceptance and even when they do, tracking doesn’t always appear. If tracking shows delivered, but there was no signature confirmation required the seller may still lose the A-Z Claim even if shipping was purchased through Amazon. No package at front door either. For example i just went to my mailbox and got my package that still says “in transit” Meanwhile I have another undelivered package that was marked as “delivered” yesterday. A package from China was shown delivered, but no package… I live in an apt. Still, it is messaging to customers that parcels sent by Dec. 18 could be delivered by Christmas, even though Philly-area businesses have reported packages sent as early as Nov. 27 remain undelivered, with no tracking updates of their status or location. They have also suggested that you file a claim on your end as well. Setting Up eBay international standard delivery for your listing. About 1.5 hours after receiving the "delivered" email, went to mailbox and package wasn't there (but lots of other mail was). When I checked from my office on Friday, it says "Delivered on Friday, Feb 1" in my city and zip-code. In plain English this means “This order hasn’t been shipped to the customer yet”. They lost my $1600 PC!!! '&charset='+document.charset : (document.characterSet ? For tracking your missing mail, CLICK HERE and enter your tracking number to see the status of your mail item. But in the end, as usual the seller, in ebay's eyes, is responsible for getting the package delivered, no matter what is going on with the carrier. Please consider using other carrier options that may provide a better buyer experience. We first recommend asking your recipient to check any other locations the package might be (the front door, back door, mailbox or even a neighbor's house). If the item is worth $750 or more, it should also show the signature confirmation of the recipient. I even describe the type and size of package. I ordered off eBay; nothing expensive. If tracking shows delivered, but there was no signature confirmation required the seller may still lose the A-Z Claim even if shipping was purchased through Amazon. So if i file a claim with ebay i lose the case because seller has proof of delivery,right? For 4 days, nothing was updated...no movement....no scans....stuck. Has anyone ever had the USPS delivery confirmation show that a package was delivered but no package? Yup! Oh joy of all joys!!!! The USPS also warned customers of a busier season, with the peak week being Dec. 16 to 21, and urged people to send gifts early. Late delivery after Ebay … USPS says it was delivered, but its been a day and i have not recevied the package. var m3_r = Math.floor(Math.random()*99999999999); Post office says that they checked with the carrier and he doesn't specifically remember that package, but they say that it must have been delivered. It's happened to me as a seller too after a customer emails wanting to know why their package hasn't arrived, and then miraculously it finally does! It does. When a customer contacts me about tracking issues, I always advise them to copy and paste the number to the usps web site to get a more accurate update. Of all of the packages we have received INR claims on between all of our sales channels we have only has 1 that USPS was showing actually delivered to their address. if (document.MAX_used != ',') document.write ("&exclude=" + document.MAX_used); I always provide as much information as I possibly can, such as it's last location, tracking number, and destination. Is this normal? USPS Tracking number has it as delivered today. if (document.mmm_fo) document.write ("&mmm_fo=1"); But it actually was delivered that very afternoon. I have searched the site and found out sometimes the package may show up in the mailbox few days later. First you want to go to the USPS.com/help/claims.htm address which will bring you to the official File a Claim section of the USPS website. What should I do? Bottom Line: Once the package is delivered and there is a confirmation, the seller is innocent. I have done all of the above and still 4 missing priority packages. document.write (document.charset ? Informed Delivery ® Users Informed Delivery provides a digital preview of your incoming mail. I had a Priority package going to a town about an hour drive from my house. Just won't call the USPS 800#. Now it says it is still in the usps facility with the same scan. if (!document.MAX_used) document.MAX_used = ','; Usps delivery confirmation is so unreliable i don’t even look anymore half the time. No, it just got delivered, because that is what happens to packages, even if they get delayed. ". If the package eventually shows up, it is highly unlikely that they will pay you back. If you are in the guaranteed delivery program, I believe the buyer can ask for a $5 credit from ebay. document.write ("
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