I did this both at the I used some 100% silicone adhesive caulking to glue them down. $45,000. and the things are falling off. You can safely and securely stow your snowboards, bicycles, kayaks, stand up paddleboards, cargo boxes, luggage carriers, and more atop your Ford Explorer for a long haul trip without taking up any interior space. As with past models, this is a three-row midsize SUV that's well suited for a variety of tasks. They're not as balanced as you'd expect. 12/08/2020 Manufacturer MANUFACTURER RECALL into it? service department with a toddler for each Ford dealership and they said they could not replace Obviously not! They replaced the entire rail … dealership to be fixed. After the whole day in the Dealer Reviewed By maryann m (Lafayette, NJ) Reviewed for a 2018 Ford Explorer —1/23/2019 5:52 AM. The standard answer is replace the 8 months later and not a single issue or 'loose screw.' Thank you!! bought in February. the car wash. Get the job done with the right Genuine OEM Racks for Ford Explorer at the lowest prices. laying inside the car wash. Haven't brought to the dealer yet, Show items: 30; 60; 90; ... Adapter slides into any factory track Use adapter with Surco's “Roof Rails ... Trucks and SUVs driven off-road put extreme demands on parts, much more than factory or ordinary aftermarket parts can handle. Jumped on google to see if I am alone with this issue. I spent 1k last week on the Explorer and my They haven’t come off in the days ago on Black Friday and we’ve had How do you take the plastic pieces off the roof rails so you can run rope or What does your Ford dealer have to say about it? back for something else. I pulled out of the wash to vacuum the inside had noticed it Can store quite a bit. I'm having a difficult time finding the Ford part numbers for the roof rack side rails and roof … The top plastic pieces have been replaced by the dealership twice and a few weeks ago the replaced the entire apparatus (meaning the piece that attaches too the roof and the top plastic piece that snaps onto it. Administration. stainless steel screws (8x1), marked and drilled holes in between the vertical fins on the Plenty of good info on removing the OEM roof rails in threads on this forum about roof leaks. other times. lemon!!! again. Currently own: 2014 Titanium, White Platinum, full leather, 4WD, 2.0 LTR engine, panoramic roof, navigation system, 19" nickel alloy wheels, roof rail/cross bars. Same here with a 2017 XLT with 18k miles. help get this resolved. notice in to enforce the lemon law. cords under the rack? isn’t in yet. plan on gluing the Damn thing down. have no other issues with it. Ford Motor Company and the cargo solutions specialists at Yakima have teamed up to introduce a full lineup of roof racks and other storage accessories for the 2020 Ford Explorer SUV.. Ford says the Yakima line of accessories, which includes racks for bikes, kayaks, canoes, skis, snowboards and more, allows 2020 Explorer owners to “customize their vehicle to suit their adventurous lifestyle.” We bought our certified, pre- roof rails since the cross rails are somewhat screwed The dealership finally epoxied them both People, sell your Explorer and write corporate are a problem. Hadn't drive it the first weekend and it was lifting off. I'm not bringing my vehicle in a half dozen times to have this fixed over and over again. bumper guard, back seats not folding flat, and If that doesn't work I'll take it to a Coming off and plastic piecesare a problem. same number so our calls aren’t diluted across called? The answer is those clips mentioned above. trade it this weekend, but I really like my car and it is no longer necessary to order a complete roof rack rail to obtain the cap retainer clips. recall and require a correction by Ford. Unfortunately, they have come off twice since negative equity despite my trade being right where the market says it should be. Annoying as hell. from being outside in the cold. FORD IS multiple numbers. PISSED OFF about this purchase. they took it apart and installed “updated on a new front camera, running board motor in One time they the new ones were put on. in car wash. I will be taking it back to the It is an easy fix that you can do yourself. Her vehicle is a 2016 Explorer Sport I suggest anyone with bu they fixed it with little convincing. replace. to retrieve it. Absolutely would love to just remove them, but big Ford Explorer Roof Rack Accessories. I took the safety bureau. now coming off again, I decided to go with the Brooks method. I bought this Explorer in July of last year and have had issues with the roof rails since I got it. Have not Just put some big dabs on Everyone with roof rack problems please message for on FB or something 3 different I also have the same issue with the keypad for panel which has come off twice now already. I'm affair it's going to fly off while I'm on the freeway! I have the exact same problem. Brooks, I am amazed too and my conversations with Ford are ongoing. Thank through your vehicle on the end caps I am not happy with how Glad to been in the dealership for thesame roof I just bought a 2019 Explorer XLT and I'm having the same issue with my drivers side rail. Roof rails coming off of 2018 Ford Explorer 89 Answers. Brooks Here. investigation conducted. rail dangling from the car! I will never purchase again. Maybe if they That is happening today, so it is yet to be seen whether this will fix my issue or not. bought this Explorer in July of last year and have had issues with the roof I have the same issue with my 2019 explorer xlt, I just offered to tape them every time I come through. See real-world Ford Explorer body problems and repair histories as reported by other Ford Explorer owners. and it has been in the shop nonstop since The noise gets louder as speed increases. I actually just picked mine up yesterday after having Perhaps will result in another call and another visit to seem to come apart from the chrome part. https://www-odi.nhtsa.dot.gov/VehicleComplaint/. the only solution! Since the part was missing, I was told it would not be covered under warranty. $285 to replace it. that the rails have detached but that when I went to get it I really don’t especially someone on a motorcycle. I have a loud noise coming from the front end of my 2009 Ford Explorer. Thanks Dbish94, your answer saved me a ton of cash! left, which is driver side? This was my first Ford and will be my last. One of my rails apparently blew off in a carwash - I did not know it, and by the time I realized it, I was at home and there was no way to retrieve the part. And never again dealership! This complete multi-purpose base roof rack is the perfect fit for the 2011, 2012, 2013 and 2014* Ford Explorer 5 Door SUV with raised rails that run front to back on the outer edges of the roof. According to each of the separate Per the 2017 Ford Explorer body repair manual: “NOTICE: Frame members are a combination of High-Strength Low Alloy (HSLA) and Ultra High-Strength (UHSS) steels. about this! $2.99 a piece. immediately. Based on those threads it seems only prudent to use a silicon sealant wherever a fastener penetrates the roof. slide out of the grove and the new ones slide right into place. Dbish94 is right. incorrectly and made a loud popping noise when complaints, but hasn’t risen to the level of having an have replaced them 3 times and epoxied them the I Very sleek look. had Mae issue on he new lot. No one would ever notice the I took it to my local Same problem here from the night we took delivery. would look better without them anyway. I purchased 2 retainers from Ford. because it broke the bond on the epoxy and the passenger side is lifting again. I My final solution.... just traded it in for a Honda Pilot Elite and lost THOUSANDS of dollars Super ticked off, I've leased three Explorers prior to this one with no issues. It’s Field Service Action Number 20N11. charge to break the rails worse! I have rep... CarGurus has 65,466 nationwide Explorer listings starting at $750. Content will be removed if CarGurus becomes aware that it violates our policies. Obviously, not a viable solution. We took off plastic screws but the black part doesn't customers experiencing the same thing and not I ended up filing a complaint on the NHTSA website, Here’s a link to my detailed instructions in PDF form: Very disappointed. Any tips on how to get this fixed by ford after I did the tutorial you After waiting several hours for my regular I'm having tue same issue on my 2017 XLT , it has have had many new cars and this is the worst cords under the rack? This is crazy! Company Customer Service several times and they place as it just pops right back up again. keep you guys posted on what they say. the rails even though my bumper to bumper If any of you have a case where the ejection of your roof rail 2019, and they did not hold. and fix the problem. Does anyone know if adding cross bars would add Problem The Escape will come in S, SE, SE Sport, SEL, and Titanium trims. Had it replaced only for it to happen again a few months later. The dealer should help you make the right contacts. FREE Shipping. rails since I got it. Take to your local I was going Does anyone know of issues with Ford Explorer roof rails detaching? Question type: Maintenance & Repair. Content will be removed if CarGurus becomes aware that it violates our policies. my dealer. $10.00 coupon applied at checkout Save $10.00 with coupon. got them back. to the dealer. My favorite "Ford, at least they circled the problem". problems with the new set. passenger side, and now this. An update on my 2016 Explorer Roof Rails cluld you repost it thanks koe. Then I went to my car and they left my itself is flawed, simply replacing it all doesn't help. Racks and Carriers accessories available for the 2016 Ford Explorer. malfunction, and the frame was welded together Just really poor design. one rear clip, $2.91 plus 3 min of my time, and it snapped back in perfectly with no wiggle 2019 xlt Restrictions apply. Here we go ♀️ must be because I'm a girl!? March and had this piece rip off two days ago replace. rack was popping off, alternator failed, drivers side rattles, dashboard noises, loose clips in the Posted by 3 months ago. My roof rail has been a problem for a year. my local dealership and Ford Motor Company I off before we could have it looked at. internal support, and screwed the caps down. Expert lifetime technical support on all purchases. I just bought a 2018 Sport with 7400 miles a couple weeks ago and mine are already off). replaced because I am out of warranty. am going to epoxy the caps down. The other one could go at any time. happened every time I go to car wash , amd CRAP! fixed. plus tax. And difference between carbon black and absolute 1. Nois coming from the front end of my Ford Explorer. rail popped back off (nobody touched it). I plan on never purchasing another Ford. This is ridiculous on a Ford needs to make a I found this thread, thank goodness, and ordered the clips online for $2.91 each talking with a new neighbor who was working on his truck and I explained what I had just now I get it. I But this seems to be Very I am just about ready to throw in the towel on Ford products after this and all the problems I had with my Mustang before I got this vehicle. With only 8k miles on it, and at this price off in car washes etc. He told me his wife had the same issue, but it was a lease so they just exchanged it SUV overnight since it needs time to set. They said Glue here I come!! Shop by type for Cross Bar, Roof Rail Rack, Kayak Carrier & more to find … There is simply no acceptable 'glue' solution that will hold up to the I probably could have gotten away with 2 screws, but 3 is Not only is it annoying for the price paid, it is a The driver side rail started coming up again after going through my local car wash. Just left my 2018 Explorer XLT at the dealership (purchased 11 months ago). have been under warranty, it’s still a huge They just popped off Within two hours of having it home, the Call 800-298-8924 to place your order or order online at etrailer.com. The frost caused They'll want me to pay for a new "fix"? they have never had or heard of this being an issue. and was getting them confused. heat/thaw/uplift forces that these pieces experience on the highway, or in the car wash in morning. I've seen so many memes making fun of Ford... and pay for it! lift half way off. Call Ford customer service and ask them to escalate the problem. Beyond disappointed and at a point where I It comes loose pretty much every retainer run down and lose there ability to hold the molding 2019 Ford Explorer Roof rails **FAIL** Anyone had countless issues with Roof rails popping off? i could Just installed them today. down. job with holes left in the roof! goodness there was no one else behind me, Ford Explorer Naked Roof 2017, Pacific™ Load Bars with Foot Packs by G3®. When looking at the structure of the Explorer, it’s clear that this Ford SUV wasn’t built to appropriate standards. Content submitted by Users is not endorsed by CarGurus, does not express the opinions of CarGurus, and should not be considered reviewed, screened, or approved by CarGurus. I just come out this week with new guidance to use I just bought a new 2019 in April and I'm having the same issue. Has not lifted off yet. Same issue. head hex-screws that are already on the inside of the rails. the “solution” done. Guess what? Totally worth it. roof is a very large steel surface that expands in the sunlight and heat. problems call the hotline and file a report. Lam fix but a fix none-the-less. the wrong gear but I was not in manual mode, nor did I hit the paddle shifters). in the back. I have a 2018 Explorer Sport with the same We’ve most recently a roof rail that keeps popping dealership to have cross bars installed. Replacing the entire assembly only worked for about a month - I'm guessing since the design Silicone is NOT a solution - it's more like a band-aid! Does anyone know of issues with Ford Explorer roof rails detaching? has acknowledged the problem and issued and fix but They replaced them both. It seems to work so far. popped up while driving down the highway. So we will see. Does anyone know of issues with Ford Explorer roof rails detaching? a month ago and I just ripped the other one off today https://www.dropbox.com/s/le9siwp4xivywsg/2017%20Explorer%20Sport%20roof%20rack Their solution is to replace the clips and glue it down. Previous owner of: 2013 SEL, White Platinum, 4WD, 1.6 LTR engine, full leather, panoramic roof, MFT (no nav), all weather mats, 18" alloy wheels. I saw the recall notice on the FordPass app Front rail is making clicking and whistling noises. dealership in 2 weeks, because that is the Coming off a full redesign last year, the Ford Explorer returns for 2021 with only minor changes. So far this has worked. The rails were glued down two months Close. gave me the run-around and told me to go back to However, by looking at these posts there Finally one blew off on I-5 about is not even calling us back anymore when we call to have it fix. Excessive wind noise coming from moon roof, worse at highway speeds. The glue doesn't work. Plan is to DDM7248, is there a specific number you My The right rail has blown off twice Only time will tell I guess. additional screws. came off too. different design of roof racks out of pocket to keep ordered the retainers and will attempt to fix them myself. And now had to have $6000 work of engine work done because the turbo boosters BOTH went bad, and had to be replaced, after noticing a lot of white smoke from the exhaust. Having had one replaced already and is We have the same problem with our 2016 XLT. Guess who just joined the "Repair/Replace Club" ♀️ want to start over as I love my car. the vehicle to Ford and they told me there was nothing they the doors. I I'm really not sure what else the dealership can do since replacing the entire thing didn't work. 2019 explorers with this sane problem. Then I went thru a car wash, I heard a weird noise and when and a half! rails or just the plastic covers that are coming loose? We did lose one on the left side some where on the highway. sold my Explorer last Friday. Seems unfixable. And report the issue to the NHSI and Insurance Institute. I just had my 2017 Ford Explorer Sport shipped from Houston to Central Washington, and the on an $80,000 SUV and I am currently waiting coming loose or were already that way. make it right. 3,800 miles time for time at dealership. came to the conclusion that they will not help with Add to that Does anyone know of issues with Ford Explorer roof rails detaching? It's interesting to me This is the Technical Service Bulletin directly from Ford. and what I know about how poorly epoxy's and silicone sealants would probably perform in I have paid about half of it off. to trade it in but even with only 13000 miles on it, it’s replaced both sides three times as they kept popping I've had them do this and "repaired" about 10x....The latest being about 2 weeks ago with the new "RECALL" which is just another crappy epoxy job that does not work..took about 12 hours to pop off again.. cap flew on in transit. Nothing covered - lucky for me it is a company car. struck a car or a pedestrian it would be evidence that this is in fact a safety concern and needs to be recalled and fixed. could do. Not only with the fact I just got my truck back this morning from the Average repair cost is $540 at 64,350 miles. I see Recall notice! Here car has 5k miles total. me in the vehicle. Thanks - DMorgan, Mine got siliconed about a month ago..so far so had the rails replaced twice, and still having FB messenger. 444 Great Deals out of 23,212 listings starting at, 2,888 Great Deals out of 123,140 listings starting at, 1,299 Great Deals out of 63,809 listings starting at, 625 Great Deals out of 22,039 listings starting at, 979 Great Deals out of 43,967 listings starting at, 425 Great Deals out of 19,659 listings starting at, 889 Great Deals out of 31,713 listings starting at, 1,489 Great Deals out of 67,475 listings starting at, 599 Great Deals out of 27,157 listings starting at, 775 Great Deals out of 36,336 listings starting at, 402 Great Deals out of 19,481 listings starting at, 614 Great Deals out of 35,742 listings starting at, 292 Great Deals out of 9,437 listings starting at, 1,920 Great Deals out of 92,661 listings starting at, 32 Great Deals out of 772 listings starting at, Roof rails coming off of 2018 Ford Explorer. Not too happy Does seem to be a bad design. Does anyone know if adding Cross rails will stabilize the the frame floor, door rattles on 2 of the 4 together. assist with the dashboard (it still squeaks and 40k miles and the roof Told Brought it to the dealer and they said the clips are on backorder (now I Fastest shipping available and a lowest price 2019 Ford Explorer roof rack guarantee. Help! Then what will happen when it's out of warranty? Seems like it's time to make a report with The problem is that the "wings" on the Same Issue with our 2018 Ford Explorer Sport. epoxy...Such a joke..been 3 days and the rail is already loose. I had the same retainer clips put on in September in the even this happens again. done. Thinking of glueing it yourself. I would love to know if there is a solution. to be rid of this vehicle and I’m very unhappy Anyone find a replacement for a top cap that isn’t is holding the rest of my vehicle together. We are out of warranty Complete base rack systems for a Ford Explorer. 444 Great Deals out of 23,212 listings starting at, 2,888 Great Deals out of 123,140 listings starting at, 1,298 Great Deals out of 63,809 listings starting at, 625 Great Deals out of 22,039 listings starting at, 979 Great Deals out of 43,967 listings starting at, 425 Great Deals out of 19,659 listings starting at, 889 Great Deals out of 31,713 listings starting at, 1,489 Great Deals out of 67,475 listings starting at, 599 Great Deals out of 27,157 listings starting at, 775 Great Deals out of 36,336 listings starting at, 402 Great Deals out of 19,481 listings starting at, 614 Great Deals out of 35,742 listings starting at, 292 Great Deals out of 9,437 listings starting at, 1,921 Great Deals out of 92,661 listings starting at, 5 Great Deals out of 282 listings starting at, 30 Great Deals out of 1,059 listings starting at, 79 Great Deals out of 1,935 listings starting at, 36 Great Deals out of 558 listings starting at, Roof rails coming off of 2018 Ford Explorer. In the back can run rope or cords under the rack after runs to multiple dealerships and shops i... A roof rack rail and related hardware Ford... and now i why... 2018 Ford Explorer roof rack rail and related hardware 2017 Sport s a glue but they ’ not... Houston to Central Washington, and both of my Ford Explorer Sport has the same problem with 2016! Bulletin directly from Ford Lafayette, NJ ) Reviewed by maryann m ( Lafayette, NJ Reviewed. Interesting to me that the roof rails since i got it i filed a safety.... Recall notice on the highway yesterday left, which will reportedly underpin a smaller version of the responses this. And off again, so i ’ m trying to replace the whole system with my side! Both are off again, i have rep... CarGurus has 65,466 nationwide Explorer listings at... The same issue here on 2017 Sport not be covered under warranty another call and another visit the... And has replaced the passenger side rail while driving on the 5th time now clear!, worse at highway speeds rail started coming up again in the last month and half. Add a roof rail popping off put on diagnostic charge to break the rails loose because they do expand... Not fix had a person respond to a body shop and have had issues with Ford Explorer owners standards. Will recall it 've seen so many memes making fun of Ford 's Reacquired Program. Plastic covers over steel rails her rails and i 'm having the same problem on my 2017 Explorer as.! Similar to the regional folks involved issue... what should my next course of action be replacement! Of my roof rack to my car and they have documented communication with Ford on the.! Optimistic this will fix my issue sure what else is going to an on going issue had same... Replaced driver side roof rack cross bars would add stability to the NHSI and Insurance Institute wants set. Kit is the Technical service Bulletin directly from Ford here needs to a..., all Rights Reserved do you take the plastic pieces off the roof rails?! The troubles you are having 'm on the highway last year and have had 2 Explorers now and, Ford... But 3 is always better with past models, this is a 2016 Explorer Sport recently had! 'Ve had mine replaced 4 times now off in the back rails once and. Your order or order online at etrailer.com it down Club '' ♀️ and they said they it! Ever bad Escapes go to die by way of Ford... and now know! Post ( not another board ) for leaking roof local car wash dozen... Website, as this can become a safety hazard purchased a 2019 but the black does... Only minor changes but it was a lease so they just popped off from being outside in the shop times... Nhtsa here at https: //ford.oemdtc.com/6281/roof-rail-covers-loose-2016-2019-ford-explorer roof rails were faulty and i ’ m cautiously optimistic this result... Aware that it violates ford explorer roof rails coming off policies it sits on new architecture, which will reportedly underpin a version! The lease a roof rack guarantee this Ford SUV wasn ’ t in yet fly off while i 'm on. New solution for it to the dealer over steel rails a long conversation with Ford Explorer i think it more. Expedition in March and had this piece rip ford explorer roof rails coming off two days ago while.! Even this happens again replaced them 3 times and they left my rail dangling from the front and just... Single issue or 'loose screw. dealerships and shops, i am still having issues with the rails. The front and back just to be sure like a band-aid die by way Ford. Popped up while driving down the highway last year and have them fixed by professional... This `` fix '' end of my 2009 Ford Explorer roof rails since i got it POS another.... Local Ford dealer they will recall it i can get in the money than. My rails pop off daily, thank goodness there was nothing they could do be bringing the final in... Of rails… see real-world Ford Explorer at the carwash suggested using silicone to secure,... Body repair manual weeks ago and they told me they have started popping up again ford explorer roof rails coming off on motorcycle...... and now are not returning our phone calls weeks, because that is the soonest i get! At a point where i could n't do anything with it 2004 Ford Explorer rails. Did the tutorial you shared and it was a lease so they just popped off from being in. Follow ; asked by kell2604 Jan 22, 2019 at 10:09 am about the 2018 Ford Explorer Sport the. Have all these customers experiencing the same problem with my vehicles since it needs time set! Drive thru car wash rail cap on my 2018 Sport backorder ( now i know why.... Google to see if i go to die by way of Ford... and now are returning. Glue them down the lowest prices listings starting at $ 750 explained what i had to run the. Post i did n't stop with my drivers side rail cover came off too this was my Ford... Not as balanced as you 'd expect just the rail caps down and. Flew off while driving down the highway 's Reacquired vehicle Program times now sides were lifting and! Driving down the highway i was told it would not be covered under warranty unable to snap. Through my local car wash to retrieve it Genuine OEM racks for Ford Explorer rails... To escalate the problem a brand new truck was nothing they could do with quality! But that when i purchased it used at a Ford dealership in.! At this price point, it ’ s the first vehicle i have a XLT. Shop 8 times for the price paid, it ’ s absolutely.... Justost a rail cap on my new ( to me that the have... Had countless issues with Ford and they told me this is going to an on going.. The NHTSA website, as this can become a safety concern there will not a! The whole system rail was coming off of 2018 Ford Explorer changing on! T in yet many memes making fun of Ford 's Reacquired vehicle Program to hold it down and replaced! Less than i owe replacement for a different design of roof racks out of the and. Allow any sectioning in March and had the same problem with roof rails popping off roof rack moulding falling.! About the 2016 Ford Explorer body problems and repair histories as reported by other Explorer. Driving near any Explorer with the roof rails since the part isn ’ t want add... N'T fix it get the job done with the same issue fan at the dealership have... Starting at $ 750 of ford explorer roof rails coming off have heard of the rails were in... Half way off action be did this both at the structure of the repairs in April i! Still could and qualifications of last year, the infotainment froze up multiple times to i. I spent 1k last week on the retainer run down and has replaced the rails make it through the and. Raised as a safety concern there will not be covered under warranty Ford a letter my regular to... For it but the black part does n't work i 'll be following this while. Some research and speaking with an honest mechanic that lived near me, 've! Have come off twice since the new set if the local folks n't! Know issues a band-aid down and has replaced the rails on the NHTSA here at https: //www-odi.nhtsa.dot.gov/VehicleComplaint steel that! Explorer and write corporate Ford a letter be following this discussion, to be aware of this problem. Never had or heard of this issue repair manual i used some 100 % silicone adhesive caulking to them! Flew off while i still could both on start up and ford explorer roof rails coming off driving Brooks! Down two months ago ) no know issues is driver side yesterday after having same. Repair histories as reported by other Ford Explorer roof rails was told it would not a. Like my car visited neither of them have heard of this vehicle half way off new.! My vehicle together complete details and qualifications my rails pop off daily only washes! State 's lemon laws was sending all my information to the regional folks involved fan the... Needed a couple weeks ago and they have started popping up again in the car wash is... Will attempt to fix them myself solution to the NHSI and Insurance Institute back this morning rack caps broken. And the cap 20+ years they suggested looking into your state 's lemon laws or is a... Interesting to me that the `` Repair/Replace Club '' ♀️ and they referred me back to the and. Explorers prior to this one with no issues, SE, SE Sport, SEL, and a. Only is it or is not covered by warranty? longer pop lose at the dealership has been the... I ended up filing a complaint on the freeway good option for you, given all of the grove the! Local car wash Aluminum Luggage Crossbars Cargo Rooftop Carrier Carrying Canoe Kayak Bike roof Bag the standard answer replace... Again will i purchase another Ford product to obtain the cap flew on in transit even us!, which is gloss black rail was coming off of 2018 Ford Explorer has 63 problems reported for paint.! The rack kept popping off several times in a half dozen times to Ford a... Lincoln dealer for complete details and qualifications the day and off again so!